Analyst, User Experience

Gildan is leading the way in apparel manufacturing, with a strong portfolio of brands, including Gildan®, American Apparel®, Comfort Colors®, GOLDTOE®, and Peds®. We’ve spent the last four decades perfecting the art of respectful apparel making, and the last 20 years implementing sustainable initiatives throughout our business.

Founded in Canada, we now operate out of roughly 30 locations worldwide across 12 countries and sell our products in 60+ markets globally with $3 billion in sales. Together with more than 45,000 employees, we are united in our vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com.

The User Experience Analyst will make data-driven design decisions to enhance or optimize the overall user journey and interactivity across all digital touchpoints (app, mobile, web) by proposing and implementing intuitive, user-friendly solutions that meet user needs and business goals. The position sits in the Web Department reporting directly to the Manager, User Experience.

The role

• Conduct user research to understand user essentials, behaviors, and motivations, often involving interviews and surveys.
• Lead the creation and maintenance of UX documentation to support initiatives across digital properties, including user flows, storyboards, user personas, wireframes, prototypes, information architecture, journey maps, and related documentation.
• Work closely with business stakeholders, design partners, and front-end developers to accurately express UX requirements upon execution.
• Enforce established brand standards and UX guidelines that ensure interface designs meet business and user demands. Coordinate usability testing for different project phases, as required.
• Compose visual elements like color schemes, typography, icons, and layout to assemble visually engaging user components or complete user interfaces that are easy to navigate.

The requirements

• Degree in Information Technology, Computer Science, Digital Design, Marketing & Psychology, Human-Computer Interaction, or equivalent.
• At least 5 years’ commercial experience in a similar or relevant position.
• Proficient with UX and UI requirements gathering methodologies, creation tools, and frameworks.
• Proficiency in usability testing and accessibility standards would be an asset.
• Strong understanding of user interface design standards, including responsive and adaptive design techniques.
• Strong aesthetic sense with attention to detail in color theory, typography, and layout.
• Strong analytical problem-solving abilities, entrepreneurial, excellent listening and communication skills.

• Join a publicly traded company dual-listed on NYSE and TSX with great potential
• Be part of a workplace where meaningful connections and teamwork are celebrated
• From local to international, be ready to work alongside a diverse group of colleagues
• Benefit from mentorship and continuous development opportunities
• Take advantage of our attractive benefits packages

We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.

We thank all applicants for their interest, however, only those selected for interviews will be contacted.

We recognize the importance of diversity, equity, and inclusion to create a meaningful, collaborative work environment. As an inclusive employer, we value and embrace all the traits that make you uniquely you and seek to provide everyone with an equal chance to succeed. Because equity and inclusion matter at Gildan.

#FindYourFit at Gildan and tailor the future of your own career.