Gildan (“Gildan”, “us”, or “we”) uses cookies and similar technologies as set out below and any information obtained from such cookies in accordance with this Cookie policy. This Cookie Policy is part of our Privacy Policy and lays out your options for managing cookies to enable you to make an informed decision about what information you want to share with us while on our website. For the context of this policy, a “website” includes our websites, emails, applications, advertisements, and any other online services owned and operated by Gildan.
1. What are Cookies?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. They recognize your device and store certain information on your preferences or actions. If you authorize cookies, they get stored on your device and we can access them on your next visit. Cookies allow you to navigate between pages efficiently, allow us to remember your preferences and give us information about how you interact with our sites. This makes for an easier and more personalized user experience.
Session cookies are deleted automatically when you close your browser and persistent cookies remain on your device after the browser is closed (for example to remember your user preferences when you return to the site).
2. What kind of Information do we collect with Cookies?
Cookies collect a range of information that may be linked to your use of our sites, your preferences, or your device.
This information generally cannot identify you directly, but it may include personal information if you provide such information while interacting with our sites. All personal information collected is governed by our Privacy Policy. You can read our Privacy Policy here .
For example, cookies may help collect information on:
• Date and time of visits
• Pages visited
• Ads you may have clicked on
• Browser type or operating system you have
• How you access or interact with the site
3. What types of cookies are used on this Website?
Cookies fall under 4 categories depending on their function (essential, performance, functionality, and targeted advertising cookies) as further described below. We create and generate certain cookies. Others are managed by third parties, such as service providers outside of Gildan. You will find a list of third parties for each category of cookies below.
Our products are always evolving, and we may add or remove third parties from this list and while we use reasonable efforts to keep this list updated regularly, it may not be exhaustive. We recommend you consult this Cookie Policy regularly to make sure you're aware of our current third parties.
a) Essential Cookies
These cookies are necessary for the site to function and are essential in order to enable you to move around the Website and use its features. Without these cookies, services you have asked for (such as navigating between pages) cannot be provided.
| Cookie Name | Source | Purpose |
|---|---|---|
| SHOP_ORDER_TOKEN | BigCommerce | Representation of the order used for order tracking when users order marketing collateral |
| SHOP_SESSION_TOKEN | BigCommerce | Representation of the user session used for order tracking when users order marketing collateral |
| SHOP_TOKEN | BigCommerce | Essential for security; used to store the customers hash after logging in & is used for customer look up |
| XSRF_TOKEN | BigCommerce | Token to avoid Cross-site request forgery, also Known as one-click attack or session riding and abbreviated as CSRF |
| MOBILEVIEWFULLSITE | BigCommerce | Used to determine if the user should be shown the mobile site |
| MAILINGNAME | Gildan | Contains the mailing name when the option “remember me” is checked |
| USERPREFERENCELANG | Gildan | Contains the Language preference of the user. |
b) Performance Cookies
Performance cookies allow us to analyze how you browse our sites so that we can make improvements. The information stored by these cookies can't be used to identify you directly. Without them, information on your visit will not be taken into account when measuring our site performance. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website.
This website currently uses the following performance cookies:
| Cookie Name | Third party | Purpose | More information |
|---|---|---|---|
| _ga | Google Analytics | These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve our website. These cookies are used to distinguish users. |
Click here for Google's privacy policy in respect of Google Analytics: http://www.google.com/analytics/learn/privacy.html You may opt out of tracking by Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout?hl=en-GB |
| _gat | Google Analytics | These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve our website. These cookies are used to throttle request rate. |
Click here for Google's privacy policy in respect of Google Analytics: http://www.google.com/analytics/learn/privacy.html You may opt out of tracking by Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout?hl=en-GB |
| STORE_VISITOR | Google Analytics | These cookies are used to track anonymous site usage. | Click here for BigCommerce's privacy policy: https://www.bigcommerce.com/privacy |
c) Functionality cookies
These cookies allow this website to remember your preferences and personalize the content you see, based on your browsing behaviour and previous choices. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.
This Website currently uses the following functionality cookies:
| Cookie name | Source | Purpose |
|---|---|---|
| _PageSize | Gildan | These cookies are used to store the size of the pages of each grid across the site. |
| _SortBy | Gildan | These cookies are used to store the sort by preference of each grid across the site. |
| _SearchMode | Gildan | These cookies are used to store the search mode preference for Order History Widget. |
| _Delimiter | Gildan | These cookies are used to store the preference of the delimiter character in the import widgets (Import Order and Import Cross reference). |
| WebAccountId | Gildan | These cookies contain the web account ID when the option remember me is checked |
| LastVisitedCategory | BigCommerce | These cookies track last visited category to build product breadcrumbs |
| RECENTLY_VIEWED_PRODUCTS | BigCommerce | These cookies keeps track of products which the user has viewed to show recently viewed block |
| JSESSIONID | Gildan | These cookies serve to remember the user |
d) Advertising cookies and similar tracking technologies
Advertising cookies and similar tracking technologies such as pixels and web beacons collect information about the browsing habits associated with your device and are used to make advertising more relevant to you and your interests. They are also used by services provided by third parties on this Website, such as ‘Like’ or ‘Share’ buttons in addition to providing the requested functionality. Third parties provide these services in return for recognizing that you (or more accurately your device has) have visited a certain website. These third parties put down advertising cookies and similar tracking technologies both when you visit our website and when you use their services and navigate away from our website. The advertising cookies and tracking technologies implemented by third parties in our website are detailed below:
| Third party | Purpose |
|---|---|
| Google DoubleClick | Audience building and performance reporting for Google DoubleClick Marketing campaigns |
| Outbrain Amplify | Track performance of marketing campaigns and create enhance targeting. |
| Track performance of marketing campaigns and create enhance targeting. | |
| Track performance of marketing campaigns and create enhance targeting. | |
| VWO | Site experience experimentation |
| Tradedesk | Building audience information for marketing |
| TikTok | Track performance of marketing campaigns and create enhance targeting. |
| Track performance of marketing campaigns and create enhance targeting. | |
| Distillery | Building audience information for marketing |
| Klaviyo | Track performance of marketing campaigns and create enhance targeting. |
| Pixlee | Integrated User Generated Content |
| YouTube | Integrate YouTube Video Player |
If you are a resident of Quebec, advertising cookies will be deactivated by default, unless you opt to accept these or all cookies, or decide to sign up to our newsletter.
Good to know
If you reject this type of cookie or choose to unsubscribe from our newsletter, you'll no longer see targeted ads based on how you browse our website. However, you might see our ads on third-party sites since these don't come from target advertising cookies.
4. Use of your personal information by third parties, including providers of Cookies and other tracking technologies
Except as specifically stated in applicable privacy laws where we act as a data controller and provide your personal information to another party, Gildan is not responsible for the privacy practices or the content of these other entities and any personal information that you provide to such other entities. Your rights and choices on their services and devices, and whether they store information in your jurisdiction of residence or elsewhere, shall be subject to the privacy policies of the owners of such other entities. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.
5. Use of IP addresses and web logs
Gildan may also use a user’s IP address and browser type to help diagnose problems with its server, to administer products and to improve their functionality. An IP address is a numeric code that identifies a user’s computer on the internet. A user’s IP address might also be used to gather broad demographic information. Gildan does not use IP addresses to derive the identity of the person using the IP address.
Gildan may perform IP lookups to determine which domain a user is coming from (e.g. google.com) to more accurately gauge its users’ demographics. Gildan employs a small number of tools which perform IP lookups against visit event data in order to establish the geographical location of visits. This is most frequently seen against search campaigns, and the search entry data is retained as long as Gildan's campaign is running.
6. How to manage your cookie preferences?
You control the information you share with us, and you can change your preferences at any time. There are 2 ways to configure or reject cookies.
| Through our cookie management settings | In your browser or your device’s settings |
|---|---|
| You can change your preference settings at any time by clicking on the link in the footer of the website. |
Most browsers provide guidelines on cookie management. You can choose to authorize or reject cookies. You can even erase cookies. Management settings and features may vary from one browser or device to the next and are subject to change at any time. Check out the support sections of the browsers and devices you use to learn more. |
7. Retention
We will not retain any information collected for longer than it is reasonably necessary for us to do so. We will store your cookie preferences on a device for up to 12 months. After this time, we'll ask you for your preferences again. If you change your mind regarding the cookie preferences you chose, you can update your preferences at any time as set out in section 6 -How to manage your cookie preferences above.
8. Cookie Policy does not cover third party websites
We may suggest links to other sites on the Web. Please note that this Cookie Policy does not apply to, and we are not responsible for, the content or operation of these third-party websites which may be linked to this Website. Therefore, any personal information you send via these sites is subject to their own privacy policy and/or their cookies policy. We recommend getting informed so you can protect your information.
9. Changes to this Cookie Policy
We may update this Cookie Policy from time to time based on changes in our practices or in technology. We therefore encourage you to review it regularly to stay informed of how we are using cookies. If we make material changes, we’ll notify you by posting a notice on our website. If you continue using this website after the notice is posted, you’re accepting the updated Cookie Policy.
10. Contact us
If you have questions about cookies or our Cookie Policy, contact using the following contact information:
Privacy Officer
[email protected].
600 de Maisonneuve, 33rd floor
Montréal, Québec, H3A 3J2
Canada