Analyst, HR Applications
Who we are
Gildan is leading the way in apparel manufacturing, with a strong portfolio of brands, including Gildan®, American Apparel®, Comfort Colors®, GOLDTOE®, and Peds®. We’ve spent the last four decades perfecting the art of respectful apparel making, and the last 20 years implementing sustainable initiatives throughout our business.
Founded in Canada, we now operate out of roughly 30 locations worldwide across 12 countries and sell our products in 60+ markets globally with $3 billion in sales. Together with our 45,000 employees, we are united in our vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com.
The opportunity
As part of the digital transformation of human resources and the ongoing support required to provide best-in-class user experience, the HR application analyst contributes to the development and administration of HR solutions. The position is part of the corporate human resources group and is reporting to the Director, Digital HR & Process improvement.
The role
In collaboration with the business analyst team, the application analyst will have the following responsibilities:
- Application support: Manage the HRIS application support queue, provide on call end-users assistance and resolve issues in a timely manner.
- Problem-solving: Evaluate application's current state and suggest necessary improvements. Develop plans to prevent the recurrence of problems.
- Documentation: Maintain records of issues and problems; report on them.
- Cyclical administration: Open and manage cyclical activities and tasks (ex. ePerformance, workforce development, eCompensation cycles, etc.).
- Reporting: Run recurrent queries/reports. Analyze users' new reporting requirements, develop queries/reports. Improve data integrity for reporting accuracy.
- Training: Provide training to users to ensure proper system utilisation.
- Project: Lead small to moderate scope initiatives tied to Digital HR.
The requirements
- Bachelor’s degree in software engineering, computer science, information technology, or related fields.
- Experience working with Human resources solutions such as Peoplesoft/Workday/Oracle a strong asset
- Proficient with the Microsoft suite, and particularly Excel.
- Strong customer service skills with proven ability to work with customers to solve technical issues, while maintaining a positive attitude and professional behavior.
- Problem solving skills with the ability of making informed and well-rounded recommendations that address the root causes of problems.
- Excellent attention to detail with the ability to perform tasks accurately.
- Capacity to communicate technical or complex information in a clear and concise manner (in both English and Spanish).
- Comfortable handling and coordinating multiple projects simultaneously, with efficient and effective organizational and time management skills.
- Proficient in both English and Spanish, French is a definite asset
- Willingness to learn and grow as part of the Digital HR team.
- This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or requiring services in a language other than French – mainly English.
What’s in it for you?
- Join a publicly traded company dual-listed on NYSE and TSX with great potential
- Be part of a workplace where meaningful connections and teamwork are celebrated
- From local to international, be ready to work alongside a diverse group of colleagues
- Benefit from mentorship and continuous development opportunities
- Take advantage of our attractive benefits packages
We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.
We thank all applicants for their interest, however, only those selected for interviews will be contacted.
Come as you are
We recognize the importance of diversity, equity, and inclusion to create a meaningful, collaborative work environment. As an inclusive employer, we value and embrace all the traits that make you uniquely you and seek to provide everyone with an equal chance to succeed. Because equity and inclusion matter at Gildan.
#FindYourFit at Gildan and tailor the future of your own career.